A client, Sue, decided to set all of her future calendar appointments to 30 minutes irrespective of who was involved and what the topic of discussion was. She knew this would give her 25 minutes of productive time, and 5 minutes for her colleagues to get to wherever they needed to be next.
A client once told me, ‘That’s just the way it is. It’s the nature of our business. Our stuff is dull’. So I challenged him to think of ways to make them more fun and enjoyable. He introduced yellow cards and red cards to his meetings (he’s a big soccer fan).